Did you know?

7 million people are
expected to qualify for
help through our
Help Scheme.

Quote complimenting the customer service team

Contact information

If you have received your Help Scheme letter, please reply even if you don't need our help.

Help Scheme Letter and Information Pack

You can either:

or

  • Call us free on 0800 40 85 900

If you need any more help or information, please get in touch.

  • Call us free on 0800 40 85 900. Our phone lines are open 8am-8pm Monday to Friday and 8am-6pm Saturday and Sunday.
    Calls from mobiles may be charged depending on your network provider.
  • Contact us free via fax on 0800 40 86 045
  • Textphone users call us free on 0800 40 85 936.
  • E-mail info@helpscheme.co.uk
  • Send a text message to 80002
  • Write to us at Freepost,
    Switchover Help Scheme

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