Our commitment to you

British Sign Language

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Our commitment to you

Code of Service Standards

We will convert one of your TVs to digital. We will offer equipment to allow you to receive the digital TV signal in your home. We will make sure you are happy with how it all works. We are committed to providing you with an excellent service that meets your needs, and we will always treat you with respect.

Code of service standards booklet (215kB PDF)

Code of service standards quick guide (180kB MS-Word)