Site Terms & Conditions

 

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Site Terms & Conditions

Important Legal Notice

ATTENTION: This legal notice applies to the entire contents of the Website under the domain name helpscheme.co.uk (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website. This notice is issued by eaga plc, operator of the Switchover Help Scheme, on behalf of DSHS Limited (a wholly-owned subsidiary of the British Broadcasting Corporation).

DSHS Limited
Registered Office:
Room 2220 White City
201 Wood Lane
London
W12 7TS

Company registration No. 06259782

1. Introduction

1.1 - You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.

1.2 - By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.

1.3 - eaga may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.

2. Intellectual Property Rights

2.1 - Except as is otherwise indicated on the Website, eaga and/or its licensors are the owner of the copyright in all the content featured on this Website and all related intellectual property rights, including but not limited to all database rights, unregistered and registered trademarks, service marks and logos. This Website may not be proxied or mirrored without prior written permission from eaga.

2.2 - eaga asserts its right to be identified as author of its copyrighted works on this Website and to object to any misuse of such works. We do not warrant or represent that your use of materials displayed on the Website will not infringe the rights of third parties.

2.3 - You shall not copy, adapt, download, exploit or otherwise use the information contained on the Website in any way, save for the purpose of: enquiring about or requesting information relating to services featured on the Website; or downloading and temporarily storing one or more of the pages of the Website for the purpose of viewing, for your personal use only, on a personal computer or terminal. For the avoidance of doubt you shall not be entitled to reproduce, permanently store, or retransmit any of the content of the Website without our prior written consent.

2.4 - The trademarks, logos and service marks (collectively the "Trademarks") displayed on the Website (whether registered or unregistered) are and shall remain the property of their respective owners. Nothing contained on the Website shall be construed as granting any licence or right to use any Trademark displayed on the Website without the written permission of the relevant Trademark owner. Your misuse or infringement of any of the Trademarks displayed on the Website is strictly prohibited.

3. Service Access

3.1 - While eaga endeavours to ensure that the Website is normally available 24 hours a day, eaga shall not be liable if for any reason the Website is unavailable at any time or for any period.

3.2 - Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond eaga's control.

4. Visitor Material And Conduct

4.1 - Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. eaga shall have no obligations with respect to such material. eaga and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 - You are prohibited from posting or transmitting to or from the Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) for which you have not obtained all necessary licences and/or approvals; or

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 - You may not misuse the Website (including, without limitation, by hacking).

4.4 - eaga shall fully co-operate with any law enforcement authorities or court order requesting or directing eaga to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.

5. Links To And From Other Websites

5.1 - Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. eaga and DSHS Limited have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. eaga and DSHS Limited therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

5.2 - If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the logo of eaga, the Website, or any of its associated subsidiary or affiliated companies;

(b) you do not create a frame or any other browser or border environment around the Website;

(c) you do not in any way imply that eaga is endorsing any products or services other than its own;

(d) you do not misrepresent your relationship with eaga nor present any other false information about eaga;

(e) you do not otherwise use any trade marks either of eaga, the Switchover Help Scheme or any of its associated subsidiary or affiliated companies displayed on the Website without express written permission from eaga;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 - eaga expressly reserves the right to revoke the right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 - You shall fully indemnify eaga for any loss or damage suffered by eaga or any of its group companies for breach of paragraph 5.2.

6. Registration

6.1 - Each registration is for a single user only. eaga does not permit you to share your user name and password with any other person nor with multiple users on a network.

6.2 - Responsibility for the security of any passwords issued rests with you.

7. Disclaimer

7.1 - While eaga endeavours to ensure that the information on the Website is correct, eaga does not warrant the accuracy and completeness of the material on the Website. eaga may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and eaga makes no commitment to update such material.

7.2 - The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, eaga provides you with the Website on the basis that eaga excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the Website.

8. Liability

8.1 - eaga, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of eaga's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.

8.2 - Nothing in this legal notice shall exclude or limit eaga's liability for:

(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977; or

(b) any liability which cannot be excluded or limited under applicable law; or

(c) fraud; or

(d) misrepresentation as to a fundamental matter

8.3 - If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

9. Governing Law And Jurisdiction

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.